Salary Report

Information Technology Job

Microsoft Windows
Desktop Support Professional

United States Location

United States of America
Metropolitan Areas

Competitive Position® Salary Report

Salary Average


Experience Requirement

4 Years and 10 Months

Raise +1 Year

$1,888 at 4.05%

Salary and Number of Jobs

Graph of succeeding salary information

About Salary and Jobs

Salary Range :

At required Experience of 4 Years & 10 Months: $46,605 is Salary average; 50% of Jobs pay between $38,580 & $54,629; and, 5% of Jobs top $66,177.

Number of Jobs :

Most Jobs are available closest to the Salary Average.

Fewer Jobs are available at Lower and Higher Salaries.

Salary End Points :

$15,080 = minimum wage annual salary in the USA.

$187,699 = annual salary for the highest paying IT Job in the USA at the Top 2.5% Experience and Top 2.5% Salary.

Top Salaries

Top Percentile of Job market Top Salary
2.5% $69,929
5% $66,177
10% $61,853
25% $54,629
33% $51,729
50% $46,605
Top Percentile of Job Market =

Number of Jobs Above the Top Salary
Number of all Jobs at 4 Years and 10 Months Experience.

Salary Range and Jobs

Percentage of Jobs within Salary Lows and Highs
Percent of Job Market Salary Range
Low Salary High Salary
10% $45,110 $48,100
25% $42,814 $50,395
33% $41,480 $51,729
50% $38,580 $54,629
67% $35,094 $58,115
95% $23,280 $69,929
Salary Average =


Mid Point between each Low/High pair.

Percent of Job Market =

Number of Jobs with Salary between Low/High pair
Number of all Jobs at 4 Years and 10 Months Experience.

= and

Salary and Experience

Graph of succeeding salary information

Salary ±1 Year

Experience Salary Average Raise +1 Year
3 Years and 10 Months $44,361 $2,244 at 5.06%
4 Years and 10 Months $46,605 $1,888 at 4.05%
5 Years and 10 Months $48,493 $1,630 at 3.36%

About Salary and Experience

Salary by Year :

Salary is lowest at entry level, increases rapidly with the first years of experience and approaches a ceiling as experience matures.

Salary and Experience Range :

Salary average rises with experience: $25,560 at the low experience of Entry Level; $42,826 at the average experience of 3 Years and 3 Months; and, $49,735 at the top experience of 6 Years and 7 Months.

Experience End Points :

0 = Entry Level.

11 Years and 1 Month = Top 2.5% Experience in the IT Job with the highest required experience in the USA.

Salary and Experience Range

95% of Jobs require Experience between the Low and Top



This position involves end-user technical support with a focus on the maintenance and troubleshooting of PC networks, hardware, operating systems, application software and/or peripheral devices.


The qualifications of this information technology Job:
Microsoft Windows Operating System,
Windows 7, Windows Vista, Windows XP, Windows 2000, Windows NT, Windows 98, Windows 95, Windows 3.1, Windows or DOS;
1st Level Support, 2nd Level Support, 3rd Level Support, Assistant, Associate, Communications Support, Field Support, Network Support, Operator, Support, System Support, Technician or Technical Support.


A+ Skills
Additional IT skills and US Cities requested in some job descriptions:
6% of job descriptions,
Project Leader, Project Manager, Supervisor, Team Leader or Technical Lead;
Graduate Degree,
1% of job descriptions,
Master of Science in Computer Engineering, Master of Science in Computer Science, Master of Science in Electrical Engineering, MA/MS in Information Technology, MA/MS in Information Science, Master of Arts Degree, Master of Science Degree or Ph.D.;
Microsoft Active Directory,
33% of job descriptions;
Microsoft Exchange Server,
24% of job descriptions;
Microsoft System Center Configuration Manager,
5% of job descriptions;
Microsoft Access Database,
21% of job descriptions;
Research In Motion Blackberry,
16% of job descriptions;
Call Center,
4% of job descriptions;
Finance Industry,
14% of job descriptions,
Asset Management, Banking, Brokerage, Commodity Trading, Derivative Trading, Equity Trading, Financial, Insurance, Investment, Securities Trading, Stock Market or Wall Street
Business, Company, Corporation, Enterprise, Firm or Industry;
Legal Firm,
5% of job descriptions,
Legal or Law
Business, Company, Corporation, Enterprise, Firm or Industry;
New York-Northern New Jersey-Long Island, NY-NJ-CT-PA,
17% of jobs;
Washington-Baltimore, DC-MD-VA-WV,
17% of jobs.


United States of America