Salary Report

Information Technology Job

Microsoft Windows
Desktop Support Professional

United States Location

Boston - Worcester -
- Lawrence - Lowell - Brockton
MA - NH, USA Metropolitan Area

Competitive Position® Salary Report

Salary Average

$43,580

Experience Requirement

4 Years and 9 Months

Raise +1 Year

$1,875 at 4.30%

Salary and Number of Jobs

Graph of succeeding salary information

About Salary and Jobs

Salary Range :

At required Experience of 4 Years & 9 Months: $43,580 is Salary average; 50% of Jobs pay between $36,048 & $51,112; and, 5% of Jobs top $61,950.

Number of Jobs :

Most Jobs are available closest to the Salary Average.

Fewer Jobs are available at Lower and Higher Salaries.

Salary End Points :

$15,080 = minimum wage annual salary in the USA.

$187,699 = annual salary for the highest paying IT Job in the USA at the Top 2.5% Experience and Top 2.5% Salary.

Top Salaries

Top Percentile of Job market Top Salary
2.5% $65,472
5% $61,950
10% $57,892
25% $51,112
33% $48,390
50% $43,580
Top Percentile of Job Market =

Number of Jobs Above the Top Salary
÷
Number of all Jobs at 4 Years and 9 Months Experience.

Salary Range and Jobs

Percentage of Jobs within Salary Lows and Highs
Percent of Job Market Salary Range
Low Salary High Salary
10% $42,177 $44,983
25% $40,022 $47,138
33% $38,771 $48,390
50% $36,048 $51,112
67% $32,777 $54,383
95% $21,689 $65,472
Salary Average =

$43,580

Mid Point between each Low/High pair.

Percent of Job Market =

Number of Jobs with Salary between Low/High pair
÷
Number of all Jobs at 4 Years and 9 Months Experience.

= and

Salary and Experience

Graph of succeeding salary information

Salary ±1 Year

Experience Salary Average Raise +1 Year
3 Years and 9 Months $41,343 $2,237 at 5.41%
4 Years and 9 Months $43,580 $1,875 at 4.30%
5 Years and 9 Months $45,455 $1,614 at 3.55%

About Salary and Experience

Salary by Year :

Salary is lowest at entry level, increases rapidly with the first years of experience and approaches a ceiling as experience matures.

Salary and Experience Range :

Salary average rises with experience: $22,842 at the low experience of Entry Level; $40,040 at the average experience of 3 Years and 3 Months; and, $46,815 at the top experience of 6 Years and 7 Months.

Experience End Points :

0 = Entry Level.

11 Years and 1 Month = Top 2.5% Experience in the IT Job with the highest required experience in the USA.

Salary and Experience Range

95% of Jobs require Experience between the Low and Top

Qualifications

Description

This position involves end-user technical support with a focus on the maintenance and troubleshooting of PC networks, hardware, operating systems, application software and/or peripheral devices.

Skills

The qualifications of this information technology Job:
Microsoft Windows Operating System,
Windows 7, Windows Vista, Windows XP, Windows 2000, Windows NT, Windows 98, Windows 95, Windows 3.1, Windows or DOS;
Support,
1st Level Support, 2nd Level Support, 3rd Level Support, Assistant, Associate, Communications Support, Field Support, Network Support, Operator, Support, System Support, Technician or Technical Support.

Characteristics

A+ Skills
Additional IT skills and US Cities requested in some job descriptions:
Manager,
6% of job descriptions,
Project Leader, Project Manager, Supervisor, Team Leader or Technical Lead;
Graduate Degree,
1% of job descriptions,
Master of Science in Computer Engineering, Master of Science in Computer Science, Master of Science in Electrical Engineering, MA/MS in Information Technology, MA/MS in Information Science, Master of Arts Degree, Master of Science Degree or Ph.D.;
Microsoft Active Directory,
33% of job descriptions;
Microsoft Exchange Server,
24% of job descriptions;
Microsoft System Center Configuration Manager,
5% of job descriptions;
Microsoft Access Database,
21% of job descriptions;
Research In Motion Blackberry,
16% of job descriptions;
Call Center,
4% of job descriptions;
Finance Industry,
14% of job descriptions,
Asset Management, Banking, Brokerage, Commodity Trading, Derivative Trading, Equity Trading, Financial, Insurance, Investment, Securities Trading, Stock Market or Wall Street
with
Business, Company, Corporation, Enterprise, Firm or Industry;
Legal Firm,
5% of job descriptions,
Legal or Law
with
Business, Company, Corporation, Enterprise, Firm or Industry;
New York-Northern New Jersey-Long Island, NY-NJ-CT-PA,
17% of jobs;
Washington-Baltimore, DC-MD-VA-WV,
17% of jobs.

Location

Boston - Worcester - Lawrence - Lowell - Brockton, MA - NH:

Connecticut,
Thompson;
Massachusetts,
Abington, Acton, Acushnet, Amesbury, Arlington, Ashburnham, Ashby, Ashland, Auburn, Avon, Ayer, Barre, Bedford, Bellingham, Belmont, Berkley, Berlin, Beverly, Billerica, Blackstone, Bolton, Boston, Boxborough, Boxford, Boylston, Braintree, Bridgewater, Brighton, Bristol, Brockton, Brookfield, Brookline, Burlington, Cambridge, Canton, Carlisle, Carver, Charlton, Chelmsford, Chelsea, Clinton, Cohasset, Concord, Danvers, Dartmouth, Dedham, Dighton, Douglas, Dover, Dracut, Dudley, Dunstable, Duxbury, East Bridgewater, East Brookfield, Easton, Essex, Everett, Fairhaven, Fitchburg, Foxboro, Foxborough, Framingham, Franklin, Freetown, Gardner, Georgetown, Gloucester, Grafton, Groton, Groveland, Halifax, Hamilton, Hanover, Hanson, Harvard, Haverhill, Hingham, Holbrook, Holden, Holland, Holliston, Hopedale, Hopkinton, Hudson, Hull, Ipswich, Kingston, Lakeville, Lancaster, Lawrence, Leicester, Leominster, Lexington, Lincoln, Littleton, Lowell, Lunenburg, Lynn, Lynnfield, Malden, Manchester-by-the-Sea, Mansfield, Marblehead, Marion, Marlboro, Marlborough, Marshfield, Mattapoisett, Maynard, Medfield, Medford, Medway, Melrose, Mendon, Merrimac, Methuen, Middleborough, Middlesex, Middleton, Milford, Millbury, Millis, Millville, Milton, Nahant, Natick, Needham, New Bedford, Newbury, Newburyport, Newton, Norfolk, North Andover, North Brookfield, North Reading, Northborough, Northbridge, Norton, Norwell, Norwood, Oakham, Oxford, Paxton, Peabody, Pembroke, Pepperell, Plainville, Plymouth, Plympton, Princeton, Quincy, Randolph, Raynham, Reading, Revere, Rochester, Rockland, Rockport, Rowley, Rutland, Salem, Salisbury, Saugus, Scituate, Sharon, Sherborn, Shirley, Shrewsbury, Somerville, Southborough, Southbridge, Spencer, Sterling, Stoneham, Stoughton, Stow, Sturbridge, Sudbury, Suffolk, Sutton, Swampscott, Taunton, Templeton, Tewksbury, Topsfield, Townsend, Tyngsborough, Upton, Uxbridge, Wakefield, Walpole, Waltham, Wareham, Watertown, Wayland, Webster, Wellesley, Wenham, West Boylston, West Bridgewater, West Brookfield, West Newbury, Westborough, Westford, Westminster, Weston, Westwood, Weymouth, Whitman, Wilmington, Winchendon, Winchester, Winthrop, Woburn, Worcester and Wrentham;
Maine,
Berwick, Eliot, Kittery, South Berwick and York;
New Hampshire,
Allenstown, Amherst, Atkinson, Auburn, Barrington, Bedford, Brentwood, Brookline, Candia, Chester, Danville, Derry, Dover, Durham, East Kingston, Epping, Exeter, Farmington, Fremont, Goffstown, Greenland, Greenville, Hampstead, Hampton Falls, Hampton, Hillsborough, Hollis, Hooksett, Hudson, Kensington, Kingston, Lee, Litchfield, Londonderry, Madbury, Manchester, Mason, Merrimack, Milford, Milton, Mont Vernon, Nashua, New Castle, New Ipswich, Newfields, Newington, Newmarket, Newton, North Hampton, Pelham, Plaistow, Portsmouth, Raymond, Rochester, Rockingham, Rollinsford, Rye, Salem, Sandown, Seabrook, Somersworth, South Hampton, Strafford, Stratham, Weare, Wilton and Windham.

These locations are all included in the Boston, MA metropolitan area as defined by the U.S. Office of Management and Budget (OMB).